CIVITAS VANGUARD and the CIVITAS thematic group ‘Urban Freight Logistics’ held a WEBINAR on how the cities of Stockholm, Utrecht, London and Hasselt have set up their Urban Consolidation Centres (UCCs). Through short 15-minute presentations this webinar looked at the experience from four different cities, including success factors, barriers and lessons learned, the role of local authorities and other stakeholders, services offered, business models, and policies which ‘complement’ the implementation of UCCs.